How we keep every transaction secure
All travelers are identity-verified before they can make offers. We verify government-issued ID and selfie matching.
Client funds are held in secure escrow via Stripe and only released to the traveler after the client confirms receipt.
Every delivery requires a one-time code known only to the client. This prevents fraudulent delivery claims.
Optional insurance deposit protects your item up to $5,000 during transit. Calculated automatically based on item type and value.
If something goes wrong, our admin team reviews evidence from both parties and mediates a fair resolution within 48 hours.
Travelers must upload a photo of the delivered item alongside the verified OTP before payment is released.
Have a safety concern? Contact our trust team →
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